Privacy policy

Privacy Policy

Last updated: December 15, 2025

OliLi Gear (the “Store”, “we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). OliLi Gear is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information (and inferences drawn from this personal information), depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment card information and other payment details (note: payments are processed through Shopify and payment processors).

  • Account information including your username, password, security questions, preferences and settings (if you create an account).

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.

  • Communications with us including the information you include in communications with us, for example when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

  • From our partners or other third parties as permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, tailor, and improve the Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange for shipping, facilitate returns, enable you to post reviews, and create a customized shopping experience (such as recommending products related to your purchases).

  • Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or postal mail, and showing you online advertisements for products or services on the Services or other websites, including based on your activity on the Services, where permitted by law.

  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to register an account, you are responsible for keeping your account credentials safe.

  • Communicating with you. We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

  • Legal reasons. We use your personal information to comply with applicable law, respond to valid legal process, participate in civil discovery or litigation as needed, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners to provide marketing services and advertise to you. Our partners will use your information in accordance with their own privacy notices.

  • When you direct, request, or consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction such as a merger, acquisition, financing, or bankruptcy.

  • For legal compliance and protection including to comply with legal obligations, respond to subpoenas, search warrants or similar requests, enforce applicable terms and policies, and protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit Shopify’s consumer privacy information at: https://privacy.shopify.com/en.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We are not responsible for the privacy or security of such sites, or the accuracy, completeness, or reliability of information found on these sites.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances. In certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have the right to request access to personal information that we hold about you.

  • Right to Delete. You may have the right to request that we delete personal information we maintain about you.

  • Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party in certain circumstances and with certain exceptions.

  • Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the “sale” or “share” of your personal information or to opt out of processing for “targeted advertising,” as defined by applicable privacy laws.

    • How to exercise this right: Contact us using the information in the “Contact” section below, and we will process your request as required by applicable law.

    • If you visit our website with the Global Privacy Control (GPC) signal enabled, where required by law we will treat this as a request to opt out for the device and browser used to visit the website. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than the GPC, we do not recognize other “Do Not Track” signals.

  • Managing communication preferences. You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders.

If you reside in the UK or European Economic Area (EEA), and subject to exceptions and limitations provided by local law, you may also have the following rights:

  • Objection to processing and restriction of processing. You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.

  • Withdrawal of consent. Where we rely on consent to process your personal information, you have the right to withdraw your consent. Withdrawal does not affect the lawfulness of processing before the withdrawal.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your request, as permitted or required under applicable law. You may designate an authorized agent to make requests on your behalf where permitted by law, subject to verification requirements.

To learn more about how Shopify uses your personal information and rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority. For the EEA, you can find the relevant supervisory authority for your country/region through official EEA resources.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information out of the EEA or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent mechanisms under UK law, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the “Last updated” date. Changes are effective when posted.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us:

OliLi Gear
908 Botanica Ln, Apt C,
Azusa, CA 91702
United States
Phone: (909) 781-4198
Email: oliligear@gmail.com

For the purpose of applicable data protection laws (where relevant), we are the data controller of your personal information.